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Slack Integration

Mandatory Setup​

Ensure this is done beforehand: https://cmcom.atlassian.net/wiki/spaces/MKT/pages/2488926428/Configure+Marketplace+Internal+Comm+Integration?atlOrigin=eyJpIjoiODQ0NzkxMjEzMmM0NDhjYjk5YTdiMmZjZGYwYTBjYzUiLCJwIjoiYyJ9

Introduction​

Slack GenAI is the product that is built by CM on top of slack's API. Slack GenAI is a chatbot that will answer the questions related to the questions of organization on which the model is trained on

Products integrated​

Slack can be integrated with HALO/CAIC/GEN-AI.

Use Cases​

  1. To support question answer from company's documentation.
  2. To support getting details of the products of the company.

Supported Functionality​

  1. Personal Chat
  2. Chat in team by mentioning the bot