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Magento CRM

Magento app integration with client’s Magento account can allow CM to fetch details like Customer Details, Order Details, Search Order etc.

This page serves as the parent page for the Customer Setup and Delivery Setup guides. It provides an overview of the Magento CRM integration process and how it enables seamless data synchronization between Magento and the Marketplace platform.

Overview​

The Magento CRM integration allows you to connect your Magento store with the Marketplace platform to synchronize customer data, manage events, and enable real-time updates. This guide is divided into two sections:

  1. Customer Setup: What the customer needs to provide to enable the integration.
  2. Delivery Setup: What your team configures based on the customer's input.

Integration Setup Process​

The integration process involves the following steps:

  1. Customer Setup:
    • The customer installs the Mageplaza Webhook extension, configures webhook events, and retrieves OAuth credentials.
    • These details are shared with the delivery team for configuration.
  2. Delivery Setup:
    • The delivery team configures the integration in the Marketplace platform using the provided details.