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MS Dynamics

Starting with Dynamics 365 for Customer Engagement apps version 9.0 you can send data about events that occur on the server to a web application using webhooks. Webhooks is a lightweight HTTP pattern for connecting Web APIs and services with a publish/subscribe model. Webhook senders notify receivers about events by making requests to receiver endpoints with some information about the events.

Get Started​

There are three parts to using web hooks:

  • Creating or configuring a service to consume webhook requests. Learn More
  • Registering webhook step on the Dynamics 365 service. Learn More
  • Invoking a webhook from a plug-in or custom workflow activity.

What customers have to do?​

Customers who are consuming MS Dynamics Bi-Directional, have to follow some steps:

  • Download and launch tools using Power Platform CLI. Learn More
  • Login to Organization.
  • Register a webhook
  • Create Steps (Parameters for which they want notifications or what ever)
  • For every event like ADD, UPDATE, DELETE for each parameter like “Account, contact etc“ have to create new step.

example: Suppose a customer wants to get notification for the **add and update **event in **account **and **contacts. **Now they have to create 4 steps

- ADD ACCOUNT

- UPDATE ACCOUNT

- ADD CONTACT

- UPDATE CONTACT