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CDP CRM

This page serves as the parent page for the Customer Setup and Delivery Setup guides. It provides an overview of the CDP CRM integration process and how it enables seamless data synchronization between the Customer Data Platform (CDP) and the Marketplace platform.

Overview​

The CDP CRM integration allows you to connect your Customer Data Platform (CDP) with the Marketplace platform to synchronize customer profiles
This guide is divided into two sections:

  1. Customer Setup: What the customer needs to provide to enable the integration.
  2. Delivery Setup: What your team configures based on the customer's input.

Integration Setup Process​

The integration process involves the following steps:

  1. Customer Setup:
    • The customer generates an API token, retrieves their Tenant ID, and provides the Profile Type ID.
    • These details are shared with the delivery team for configuration.
  2. Delivery Setup:
    • The delivery team configures the integration in the Marketplace platform using the provided details.
    • The MSC endpoint is configured to enable data synchronization.