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Customer Setup CX-One

This guide explains what you, as the customer, need to provide to enable the integration between your CX-One Expert Knowledge CMS and our platform.

1. Prerequisites​

Before proceeding, ensure you have the following:

  • Admin access to your CX-One Expert Knowledge system.
  • The following details from your CX-One Expert Knowledge system and share details with the delivery team:
    • Base URL
    • Username
    • Key
    • Secret
    • Tag (to filter the data)