Marketplace

Many of our Payments, Messaging or SaaS products require integrations with external platforms (like Salesforce or Microsoft Dynamics) to truly maximize the value that our customers get out of their product. From Conversational A.I. Chatbots that communicate with ERPs, to a contact center application getting data from an order system, to CRMs that post records to our Customer Data Platform.

To avoid a complex web of point solutions, we are launching Marketplace. External platforms integrate with CM Marketplace once, after which the data contracts, authentication and authorization automatically cascade to multiple CM products.

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Guides

Get started and learn the basics.

CDP Integrations

Connect customer data platforms to CM Marketplace so unified customer profiles cascade to every enabled CM product.

CMS Integrations

Connect content management systems to CM Marketplace so content and product data cascade to every enabled CM product.

CRM Integrations

Connect customer relationship management platforms to CM Marketplace so contact and deal data cascades to every enabled CM product.

Customer Integrations

Customer-specific integrations built on CM Marketplace, documenting bespoke setups delivered for individual customers.

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Internal Comms Integrations

Connect internal communication platforms to CM Marketplace so team notifications and events cascade to every enabled CM product.

Live Chat Integrations

Connect live chat platforms to CM Marketplace so conversations and visitor data cascade to every enabled CM product.

Payment Integrations

Connect payment service providers to CM Marketplace so transactions and payment status flow through to every enabled CM product.

Product Feed Integrations

Connect product feed platforms to CM Marketplace so catalog data cascades to every enabled CM product.