# CM.com Documentation

Guides, API references, and tutorials for CM.com's products.

> Each product below links to its own llms.txt, which contains a full index of that product's documentation pages.
>
> For the complete documentation archive in a single file, use the [Full Documentation Archive](https://docs.cm.com/llms-full.txt).

## When to use this documentation

- Integrating or calling a CM.com API: messaging (SMS, WhatsApp, RCS, email), payments, voice, verification, electronic signing, ticketing.
- Finding an endpoint, request body, error code or webhook of a CM.com product, or generating a client from its OpenAPI specification.
- Not for account actions, billing or live status: this site is documentation only and cannot send a message or take a payment.

## Products

- [Conversational AI](https://docs.cm.com/conversational-ai/llms.txt): Build AI-powered chatbots, automate conversations, and add web chat to your website.
- [Conversational Router](https://docs.cm.com/conversational-router/llms.txt): Router brings your conversations to the right destination—intelligently connecting all your chat applications into one seamless, unified platform.
- [Customer Engagement](https://docs.cm.com/customer-engagement/llms.txt): Manage customer service inboxes, run marketing campaigns, track behavior, and automate outreach.
- [Email Gateway API](https://docs.cm.com/email-gateway-api/llms.txt): Send transactional and marketing emails with delivery tracking, scheduling, and webhook support.
- [Governance](https://docs.cm.com/governance/llms.txt): Centralized access management platform controlling who can access what resources under which conditions.
- [Halo](https://docs.cm.com/halo/llms.txt): Halo AI platform APIs for core operations and analytics.
- [Live Entertainment](https://docs.cm.com/live/llms.txt): Build ticket shops, manage events and venues, handle reservations, and scan barcodes.
- [Marketplace](https://docs.cm.com/marketplace/llms.txt): Integrate external platforms once, then automatically cascade data contracts, authentication, and authorization across CM products.
- [Messaging](https://docs.cm.com/messaging/llms.txt): Send and receive messages across SMS, WhatsApp, RCS, Apple Messages, Viber, and more from a single API.
- [Mobile Marketing Cloud](https://docs.cm.com/mobile-marketing-cloud/llms.txt): Reach customers with campaigns and email, validate addresses, and build on the Customer Data Platform, Webtracker and product feed.
- [Mobile Service Cloud](https://docs.cm.com/mobile-service-cloud/llms.txt): Customer service software — Agent Inbox, Widget API, Scripted Chatbot and Conversational Router.
- [Payments](https://docs.cm.com/payments/llms.txt): Accept online payments via iDEAL, credit cards, Apple Pay, Google Pay, Bancontact, and more.
- [Sign](https://docs.cm.com/sign/llms.txt): Send PDF documents to one or more recipients for electronic signing. Signed documents are certified with a trusted digital certificate.
- [Verification](https://docs.cm.com/verification/llms.txt): Verify users with OTP, Number Verify, ID Scan, IBAN checks, and iDIN — all from one platform.
- [Voice](https://docs.cm.com/voice/llms.txt): Request and port phone numbers, build call flows, send calls through the Voice API, and manage SIP accounts, audio, and call insights.

## For AI agents

- [API catalog](https://docs.cm.com/.well-known/api-catalog): every CM.com OpenAPI specification (RFC 9727 linkset)
- [MCP server](https://docs.cm.com/mcp): search and read this documentation and the OpenAPI specifications (Streamable HTTP)

## AI System Prompts

Use these prompt.txt files to give AI coding assistants specialized knowledge of each CM.com product:

- [Conversational AI prompt.txt](https://docs.cm.com/conversational-ai/prompt.txt)
- [Conversational Router prompt.txt](https://docs.cm.com/conversational-router/prompt.txt)
- [Customer Engagement prompt.txt](https://docs.cm.com/customer-engagement/prompt.txt)
- [Email Gateway API prompt.txt](https://docs.cm.com/email-gateway-api/prompt.txt)
- [Governance prompt.txt](https://docs.cm.com/governance/prompt.txt)
- [Halo prompt.txt](https://docs.cm.com/halo/prompt.txt)
- [Live Entertainment prompt.txt](https://docs.cm.com/live/prompt.txt)
- [Marketplace prompt.txt](https://docs.cm.com/marketplace/prompt.txt)
- [Messaging prompt.txt](https://docs.cm.com/messaging/prompt.txt)
- [Mobile Marketing Cloud prompt.txt](https://docs.cm.com/mobile-marketing-cloud/prompt.txt)
- [Mobile Service Cloud prompt.txt](https://docs.cm.com/mobile-service-cloud/prompt.txt)
- [Payments prompt.txt](https://docs.cm.com/payments/prompt.txt)
- [Sign prompt.txt](https://docs.cm.com/sign/prompt.txt)
- [Verification prompt.txt](https://docs.cm.com/verification/prompt.txt)
- [Voice prompt.txt](https://docs.cm.com/voice/prompt.txt)