Teams
A team is a group of users. Give a role to the team once, and every member gets it.
Why use a team
- Less work. Assign a role to "Support" instead of to each person.
- Easy changes. Add someone to the team to give them access. Remove them to take it away.
How teams work
- Teams belong to an organization and are created in the Governance portal.
- A team can receive role assignments, like a user.
- A member gets all the access the team is given, on top of any access they have directly.
- When a member is removed from a team, they lose the access they got through it. Access given to them directly stays.
Example
An organization creates a team called Integration Specialists and assigns it a role that allows configuring agents. Anyone added to the team can configure agents. When a specialist leaves the team, they can't.