Skip to main content

Custom Roles

A custom role is a role your organization creates itself, by choosing which permissions it includes.

When to use one​

Use a custom role when the roles that come with Governance give too much, or too little, for a group of people. For example, a role that can view and edit agents but cannot manage users.

Rules​

  • A custom role belongs to your organization and can't be used by others.
  • The name must be unique within your organization.
  • It can only include permissions that exist.
  • Creating or changing one needs the Governance Editor permission.
  • Changes to a custom role's permissions are recorded in the change log.

After you create it​

A custom role does nothing until you assign it. Assign it to a user or a team like any other role. See Role assignments.