---
title: "Settings"
description: "Find your account details and copy your Account ID."
canonical: "https://docs.cm.com/customer-engagement/workforce-management-msc/settings"
---

# Settings

> Find your account details and copy your Account ID.

Source: https://docs.cm.com/customer-engagement/workforce-management-msc/settings

The **Settings** page shows the details of your Workforce Management account. You can only look at the details here. You cannot change them.

Select **Settings** at the bottom of the menu to open the page.

## What it does

1. Shows the name of your account
2. Shows your Account ID, which you can copy with one click
3. Shows when your account was created

## Account details

The page has one tab, **Details**. It shows three items:

| Item | What it shows |
| - | - |
| **Account ID** | The identifier of your account. Select the copy button next to it to copy the ID. |
| **Name** | The name of your account |
| **Created At** | The date and time your account was created, in the format of your browser |

If the app has no value for an item, it shows a dash (—).

\[IMAGE NEEDED: #11 — The Settings page with the Details tab, showing Account ID with its copy button, Name and Created At.]

## Copy your Account ID

You may need your Account ID when you contact CM.com support.

1. Open **Settings**.
2. Select the copy button next to the **Account ID**.

A message appears to confirm: **Account ID copied to clipboard.** Paste the ID where you need it, for example in an email to support.

If the app cannot copy the ID, the message says **Could not copy the Account ID.** Select the ID with your mouse and copy it by hand.

## If the details do not load

If the app cannot load your account details, a red message appears: **Could not load account details. Please try again.** Open the page again after a moment.