Settings
The Settings page shows the details of your Workforce Management account. You can only look at the details here. You cannot change them.
Select Settings at the bottom of the menu to open the page.
What it does
- Shows the name of your account
- Shows your Account ID, which you can copy with one click
- Shows when your account was created
Account details
The page has one tab, Details. It shows three items:
| Item | What it shows |
|---|---|
| Account ID | The identifier of your account. Select the copy button next to it to copy the ID. |
| Name | The name of your account |
| Created At | The date and time your account was created, in the format of your browser |
If the app has no value for an item, it shows a dash (—).
[IMAGE NEEDED: #11 — The Settings page with the Details tab, showing Account ID with its copy button, Name and Created At.]
Copy your Account ID
You may need your Account ID when you contact CM.com support.
- Open Settings.
- Select the copy button next to the Account ID.
A message appears to confirm: Account ID copied to clipboard. Paste the ID where you need it, for example in an email to support.
If the app cannot copy the ID, the message says Could not copy the Account ID. Select the ID with your mouse and copy it by hand.
If the details do not load
If the app cannot load your account details, a red message appears: Could not load account details. Please try again. Open the page again after a moment.